Members of KT&R Committee

EASNA is dedicated to improving workplace behavioral health through research and the exchange of information among researchers, evaluators, practitioners, and allied professionals. By translating research into practice, EASNA works to create healthy and productive workplaces. EASNA has posted several bios and contact information of research members of our Knowledge Transfer and Research Committee below.  Whether you are an individual or an organization interested in workplace research, we encourage you to contact any one of these individuals for information on industry research.

Chair of KT&R – Tracy L. McPherson, PhD

Dr. Tracy L. McPherson is a Senior Scientist at NORC at the University of Chicago. A research psychologist, Dr. McPherson has been involved with workplace-related substance abuse and chronic disease prevention since the mid-1990s. She joined the SPHHS faculty in 2006 to help build Ensuring Solutions to Alcohol Problems, funded by Pew Charitable Trust.  Dr. McPherson has managed projects designed to: reach young adults entering the workforce with alcohol risk reduction strategies; prevent and manage obesity in the workplace; train practitioners in the delivery of evidence-based practices and behavior change programs; and forge public-private partnership to support employers designing health promotion and disease prevention programs. She has developed, implemented and evaluated workplace health promotion and productivity management programs, and supported initiatives of the National Institutes of Health, the National Highway Traffic Safety Administration, the Substance Abuse and Mental Health Services Administration, and the Centers for Disease Control and Prevention.

Research Interest Areas:

  • Workplace-related substance abuse programs
  • SBIRT – brief- assessments
  • Obesity in the workplace
  • Evaluation of workplace programs

Select Publications & Presentations:

  • McPherson, T.L., &Goplerud E. (2008).  Alcohol screening and brief intervention: 2007 Survey of employer and vendor practices. Washington, DC: Ensuring Solutions to Alcohol Problems.
  • McPherson, T.L.,& Goplerud, E. (2008). Alcohol screening and brief intervention: Guide and resource manual for workplace practitioners. Washington, DC: Network of Employers for Traffic Safety, National Highway Traffic Safety Administration, and Pew Charitable Trusts.
  • Goplerud, E., &McPherson, T.L. (2008). Alcohol screening and brief intervention in the workplace: Year two final report. Washington, DC:  Network of Employers for Traffic Safety as part of Cooperative Agreement with the National Highway Traffic Safety Administration.
  • Goplerud, E., &McPherson, T.L. (2006). Alcohol screening and brief intervention in the workplace: Year one final report. Washington, DC: Network of Employers for Traffic Safety as part of Cooperative Agreement with the National Highway Traffic Safety Administration.
  • McPherson, T.L., Cook, R.F., Back, A., &Hersch, R.K. (2006). A field test of a web-based substance abuse prevention training program for health promotion professionals. American Journal of Health Promotion, 20(6), 396-400.

Contact Information:

Company: NORC at the University of Chicago
Location: Bethesda, MD, USA
Phone: 301-634-9526
Email: email hidden; JavaScript is required
LinkedIn Profile:


Tom Amaral, PhD

tom-amaralDr. Tom Amaral is the Founder, President, and CEO of EAP Technology Systems Inc. (EAP Tech), which contributes to the health and productivity of employees and their family members by creating products that ensure the accessibility and effectiveness of Employee Assistance Programs (EAPs). Dr. Amaral entered the EAP profession immediately after he received his Ph.D. in clinical psychology from Indiana University. After more than 30 years of evaluating and researching EAPs, he has become an icon in the field and is a recognized expert on software, outcomes, return-on-investment (ROI), and benchmarking. Dr. Amaral has designed and implemented EAP-related projects for many Fortune 500 companies, governmental agencies, and nearly every other kind of employer and EAP organization. He is also the chief architect of EAP Tech’s software systems. He has authored and presented many papers and articles on research, evaluation, and software topics. He has also conducted numerous training seminars on a variety of topics, such as how to make the business case for EAPs, how to perform ROI analyses, and how to engage in benchmarking and quality improvement.

Research Interest Areas

  • Measuring EAP Return-on-Investment
  • EAP Benchmarking
  • Measuring Clinical and Workplace Outcomes
  • Making the Business Case for EAPs
  • EAP Quality Improvement

Select Publications & Presentations

  • Amaral, T.M. (2011, October). Research roundtable: Metrics for organizational services. Presented Employee Assistance Professionals Association annual conference, Denver, CO.
  • Amaral, T.M. (2011, June). Measuring return-on-investment (ROI): Which approach yields the best value for your employee assistance program? Teleconference presented to the National Behavioral Consortium, Arlington, VA.
  • Amaral, T.M. (2010, October). The seven market segments of the EAP industry. Presented Employee Assistance Professionals Association annual conference, Tampa, FL.
  • Amaral, T.M. (2010, October). Research-driven strategies to increase the ROI and business value of an EAP. Presented at the Employee Assistance Professionals Association annual conference, Tampa, FL.
  • Amaral, T.M. & Attridge, M. (2010). A new research-driven approach to workplace behavioral health services: Does this present an opportunity or a challenge for EAPs? Research Brief, April 28, 2010. Yreka, CA: EAP Technology Systems Inc.

Contact Information

Company: EAP Technology Systems Inc.
Location: Yreka, CA USA
Phone: 530-842-6965
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Mark Attridge, PhD, MA


Dr. Mark Attridge is a research writer and knowledge transfer consultant in independent practice as President of Attridge Consulting, Inc.  His specialty areas include writing literature reviews, brief notes, research papers, designing outcome studies and the development of return on investment (ROI) analysis and estimation tools.  A popular presenter and trainer at international conferences and professional meetings, he is known for translating research findings and concepts into business contexts and practical applications.  He has been most active in the field of workplace mental health and the area of employee assistance programs in particular.  He was the Chair of the Employee Assistance Professionals Association (EAPA) Research Committee for several years.  He was honored by EASNA in 2009 as the co-recipient of a Special Contribution Award. Mark is a prolific writer, scholar, and trainer.  In addition to helping his clients to publish papers and specialty reports, Mark continues to create a significant body of original research work and literature reviews on his own.  Mark is a prolific writer, scholar and teacher.  Over his career, he has authored more than 100 written works, delivered almost 100 conference presentations and created over two dozen professional trainings on topics in health care, psychology and communication.  Mark earned a PhD degree in psychology from the University of Minnesota, a MA degree in communication from the University of Wisconsin-Milwaukee, and a BA with honors in communication and psychology from the University of Minnesota-Duluth.

Research Interest Areas:

  • Making the business case for EAP and workplace health services
  • Best practices in EAP service delivery and reporting
  • Outcomes measurement, survey design , and data analysis
  • Addictions and recovery support during return to work after disability
  • Future Trends in EAP

Select Publications & Presentations:

  • Attridge, M., Cahill, T., Granberry, S., & Herlihy, P. (2013). The National Behavioral Consortium industry profile of external EAP vendors. Journal of Workplace Behavioral Health: Employee Assistance Practice and Research, 28(4), 251-324.  Full-text report available at no cost at the EA Archive:
  • Attridge, M. (2013, October). The business value of employee assistance: A review of the art and science of ROI. Keynote address at the meeting of the Employee Assistance Professionals Association, Phoenix, AZ. Slides and references available at no cost at the EA Archive:
  • Attridge, M. (2012). Employee assistance programs: Evidence and current trends. In R.J. Gatchel & I.Z. Schultz (Eds.), Handbook of occupational health and wellness (pp. 441-467). New York: Springer.   Attridge, M. (Editor) with Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., Paul R., Routledge, S., Sharar, D., Stephenson, D., & Teems, L. (2009). Selecting and strengthening Employee Assistance Programs: A purchaser’s guide. (62 pages). Washington, DC: Employee Assistance Society of North America. Available at no cost on this website.
  • Attridge, M., Herlihy, P., & Maiden, P. (Eds.). (2005). The integration of employee assistance, work/life and wellness services. Binghamton, NY: Haworth Press.

Contact Information:

Company: Attridge Consulting, Inc.
Location: Minneapolis, MN USA
Phone: 612-889-2398
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Eric Goplerud, PhD


Senior Vice President Eric Goplerud directs NORC’s Substance Abuse, Mental Health, and Criminal Justice Studies department. Goplerud, who joined NORC in 2011, is a clinical psychologist and an expert on substance abuse treatment and prevention who was previously a senior research professor at George Washington University focusing on behavioral health policy. Prior to working at George Washington University, he held several senior policy leadership positions at the Substance Abuse and Mental Health Services Administration (SAMHSA). From 2002-2011, Goplerud directed Ensuring Solutions to Alcohol Problems, a research program at George Washington University supported by grants from the Pew Charitable Trusts, the Robert Wood Johnson Foundation, industry, and various federal agencies. He also directed the Center for Integrated Behavioral Health Policy. Goplerud is past president of ACMHA: The College for Behavioral Health Leadership. His primary work focuses on integration of behavioral health into national health reform, improving access and financing for behavioral health in primary and specialty medicine, and engagement of businesses, health insurers, and employee assistance programs to promote access to effective, affordable behavioral healthcare. Goplerud has directed foundation, corporate, and government-sponsored projects focused on increasing access to effective, affordable alcohol treatment.

Research Interest Areas:

  • Alcohol Screening and Brief Intervention
  • Evaluation of Primary Care/Mental Health Services
  • Integrated Behavioral Health Services

Select Publications & Presentations:

  • Fiore, M.C., Goplerud E., & Schroeder, S.A. (2012). The Joint Commission’s new tobacco-cessation measures – Will hospitals do the right thing. New England Journal of Medicine, 336,1172-1174.
  • Pating, D.R., Miller, M.M., Goplerud E, Martin, J., & Ziedonis, D.M. (2012). New systems of care for substance use disorders: treatment, finance, and technology under health care reform, Psychiatric Clinics of North America, 35(2), 327-356.
  • Greenwood, G.L., Goplerud, E., McPherson, T.L., Azocar, F., Baker, E.M., & Dybdahl, S. (2010). Alcohol screening and brief intervention (SBI) in telephonic employee assistance programs. Journal of Workplace Behavioral Health, 25(4), 233-240.
  • Jacobus-Kantor, L., & Goplerud, E. (2010). The current state of commercial behavioral healthcare services. Mental Health Works, Q3,17-21. Available from the Partnership for Workplace Mental Health.
  • Goplerud, E. (2006). Addressing ‘EAP’ conditions. Journal of Employee Assistance, Q4, 20-22.

Contact Information:

Company: NORC at the University of Chicago
Location: Bethesda, MD, USA
Phone: 301 634-9525
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Brian Guthrie, PhD, RSW, Member of Clinical Registry

brian-guthrieDr. Brian Guthrie is an Associate Professor at Mount Royal University, Calgary, Alberta, Canada. He is a Cognitive-Behavioral therapist who has extensive experience in the EAP field and has held positions as a Program Director and Trauma Coordinator for a Canadian EAP company. He currently provides trauma counselling and trauma response to Health Canada’s EAP. His current research: Psychosocial Emergency Response: Team perception of preparedness and response pre and post mobilization to the 2010 Winter Olympics, is a qualitative phenomenological study that explored the lived experience of a Canadian Federal government appointed cohort psychosocial emergency response team. The findings of this study were presented at the 3rd Australiasian Mental Health and Psychosocial Disasters Conference 2011: Brisbane, Australia. Following his recent return from Haiti he is investigating the potential of Single Session Therapy as a potential resource to meet the continuing Mental Health crises that occur post disaster.

Research Interest Areas:

  • Disaster Mental Health/Trauma Response
  • Psychosocial Interventions

Select Publications & Presentations:

  • Guthrie, B. (2013). Psychosocial Emergency Response: Team perception of preparedness and response pre and post mobilization to the 2010 Olympics. International Journal of Mental Health, Vol. 41, No. 4.
  • Guthrie, B. (2011, September). Presenter at the 3rd Australasian Mental Health and Psychosocial Disasters Conference 2011: Responding to the Human Social Impact, Brisbane, Australia.

Contact Information:

Company: Mount Royal University
Location: Calgary, Alberta. Canada
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Jodi M. Jacobson Frey, PhD, LCSW-C

Jodi JacobsonDr. Jodi Jacobson Frey is an Associate Professor at The University of Maryland, School of Social Work. Dr. Frey chairs the Employee Assistance Program (EAP) sub-specialization and the Financial Social Work Initiative. Her MSW and PhD degrees were earned from the University of Maryland. Dr. Frey has been involved in EAP research, practice and teaching for over 15 years. Her research focuses on workplace behavioral health, including the impact of employee health and wellbeing on productivity and safety. She studies the effectiveness of employee assistance, work/life, and financial capability programs. Dr. Frey has dedicated a significant portion of her research agenda to the prevention of suicide and crisis response in the workplace. Dr. Frey has published over 40 articles and book chapters and she regularly presents results from her research at national and international conferences. Dr. Frey is also the Co-Editor-in-Chief for the Journal of Workplace Behavioral Health. She also created the Employee Assistance Archive, a free and public online space where leading EA research and related work can be submitted and viewed:

Research Interest Areas:

  • Workplace behavioral health
  • Health and Productivity Management
  • Workplace crisis response and suicide prevention
  • Financial capability
  • Evaluation of workplace programs

Select Publications & Presentations:

  • Ko, J., Frey, J. J. , Osteen, P., Ahn, H. (in press). Moderating Effects of Immigrant Status on Determinants of Job Satisfaction: Implications for Occupational Health among Immigrants. Journal of Organizational Behavior.
  • Frey, J. J., Osteen, P., Berglund, P. A., Jinnett, K., & Ko, J. (2015). Predicting the impact of chronic health conditions on workplace productivity and accidents: Results from Two US Department of Energy National Laboratories. Journal of Occupational and Environmental Medicine, 57(3), Published ahead of print and available online:
  • Frey, J. J., Collins, K., & Pastoor, J. B., & Linde, L. (2014). Social Workers’ Observations of the Needs of the Total Military Community. Journal of Social Work Education. 50(4), 712-729.
  • Osteen, P., Frey, J. J., & Ko, J. (2014). Advancing training to identify, intervene, and follow-up with individuals at risk for suicide through research. American Journal of Preventative Medicine, 47(3S2), S216-221.
  • Jacobson, J. M., Pastoor, J., & Sharar, D. (2013). Predicting practice outcomes among social work employee assistance counselors. Social Work in Mental Health, 11, 1-14.
  • Jacobson, J. M. (2012). Risk of compassion fatigue, burnout, and potential for compassion satisfaction among employee assistance professionals: Protecting the workforce. Traumatology, 18, 64-73..
  • Jacobson, J. M., Osteen, P., Jones, A. L., & Berman, A. (2012). Evaluation of the Recognizing and Responding to Suicide Risk Training. Suicide and Life-Threatening Behavior, 42(5), 471-485.
  • Jacobson, J. M., & Sacco, P. (2012). Employee assistance program services for alcohol and other drug problems: Implications for increased identification and engagement in treatment. American Journal on Addictions, 21(5), 1-8.
  • Jacobson, J. M., Jones, A., & Bowers, N. (2011). Using existing employee assistance program case files to demonstrate outcomes. Journal of Workplace Behavioral Health, 26(1), 44-58.
  • Jacobson, J. M., & Attridge, M. (2010). Employee Assistance Programs (EAPs): An allied profession for work/life. Work and Family Encyclopedia. Sloan Work and Family Research Network. Available Online:
  • Jacobson, J. M., & Jones, A. (2010). Standards for the EAP profession: Isn’t it time we all start speaking the same language? Journal of Workplace Behavioral Health, 25(1), 1-18.

Contact Information:

Organization: University of Maryland, Baltimore, School of Social Work
Location: Baltimore, MD, USA
Phone: 410-706-3607
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Websites: and
LinkedIn Profile:

Judy Mickenberg, MSW, LICSW

judy-mickenbergJudy has worked in the EAP field for more than 30 years with a focus on program design, development, oversight, evaluation and innovation.  She has held numerous positions in not-for-profit, public and private organizations during this time as well as serving as president of her own corporation, Strategic Focus, Inc.  Recent research activities have focused on both a qualitative research project looking at BIG, Brief Intervention Group and its role in the EAP industry as well as the use of SBIRT (Screening, Brief Intervention and Referral to Treatment) for hazardous drinking within an EAP call center environment.  Ms. Mickenberg has served as a member of Federal Occupational Health EAP’s research team as well as KTR.   Additionally, she was the manager of a 5-year NIDA funded demonstration project looking at Case Management as an adjunct to traditional treatment with IV Drug Users when compared to treatment as usual.

Research Interest Areas:

  • Substance Abuse Treatment
  • Evidence-Based Practice
  • Case Management
  • Crisis Response – Trauma
  • Program Evaluation

Select Publications & Presentations:

  • McPherson, T.L., Goplerud, E., Derr, D., Mickenberg, J., Courtemanche, S. (2010). Telephonic screening and brief Intervention for alcohol misuse among workers contacting the EAP: A feasibility study, Drug and Alcohol Review, 29(6), 641-646,
  • Mickenberg, J. (2012, October). The B.I.G. Initiative: An Innovative Model for Change?, Presentation at the Annual World EAP Conference, Baltimore, MD.
  • Mickenberg, J. (2011, September). Integrating SBIRT in workplace settings, Presentation at INEBRIA, Boston, MA.
  • Mickenberg, J. (2011, April). Sustainability: The key to SBIRT long term success in EAPs, Presentation at the 23rd Annual EASNA Institute, Las Vegas, NV.
  • Mickenberg, J. (2011, April). Integrating cutting edge practices: Alcohol risk reduction, EASNA 2011 Pre-institute Professional Development Workshop, Las Vegas, NV.

Contact Information:

Company: Independent Consultant
Location: Roanoke, Virginia
Phone: 508-250-5754
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Min-Kyoung Rhee, PhD Candidate, MSW


Min-Kyoung Rhee is a doctoral candidate at the University of Southern California School of Social Work. She holds a master’s degree in social work from Yonsei University in Seoul, South Korea. Her research interests include workforce diversity management in global workplaces, long-term impact of unemployment on older adults’ physical and mental health, employment disparities and barriers of ethnic minority older immigrants. Before she joined the doctoral program, she worked as an EAP professional at Human Dynamic Asia Pacific, Ltd for three years.


Research Interest Areas:

  • Impact of job loss on people’s well-being
  • Quality of work and health/mental health outcomes
  • Organizational culture and employee outcomes
  • Effectiveness of EAP on employee outcomes

Contact Information:

Company: University of Southern California, School of Social Work
Location: Los Angeles, CA, USA
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Dave Sharar, PhD, MS


Dr. Dave Sharar is Managing Director of Chestnut Global Partners as well as Research Scientist with Chestnut’s Division of Commercial Science. In partnership with Dr. Richard Lennox, Dave co-developed the Workplace Outcome Suite (WOS), a tool being used by over 400 EAPs to measure the workplace effectiveness of EAP intervention. He is on the Editorial Review Board of the Journal of Workplace Behavioral Health and the Board of Directors of the Employee Assistance Research Foundation; co-chair of the “EAP Group” for the National Behavioral Consortium; on EAPA’s Journal of Employee Assistance Review Committee; a long-standing member of EASNA’s Knowledge-Research-Transfer Committee; and is on the Advisory Board for the Brief Intervention Group (BIG) initiative. In 2011, he was awarded the “EAPA Member of the Year” by the Employee Assistance Professionals Association. Dave has published over 70 articles in peer reviewed journals and trade magazines on topics related to EAP effectiveness, outcomes, pricing, ethics, quality, purchaser education, delivery models, and reform in the field. His current research focus is on measuring the workplace effectiveness of EAP and Work/life interventions and the cultural relevancy of EAP and Work/life services when transferred to non-western countries, such as Russia, Brazil, and China.

Research Interest Areas:

  • Measurement of outcomes of workplace health and EAP services
  • EAP network affiliate counselors
  • Pricing and business value of EAP services
  • EAP in global context

Select Publications & Presentations:

  • Sharar, D, Truman, S., & Pompe, J. (2012). The mental health status of expatriates versus U.S. domestic workers: A comparative study. International Journal of Mental Health, 40, (4), 3-18.
  • Sharar, D., & Bjornson, T. (2012). Observations from the trenches on the state of the field: Marketshare, pricing, competition, and the reason for our being. Journal of Employee Assistance, 42(1), 20-23.
  • Truman, S., Sharar, D., & Pompe, J. (2011). Stress and mental health: Expatriates at risk. Mobility Magazine, October, 84-90.
  • Sharar, D., & Lennox, R. (2011). Using the Workplace Outcome Suite. Employee Assistance Report, 14(8), August issue.
  • Lennox, R., Dennis, M., Godley, M., Mollenhauer, M., & Sharar, D. (2011). Behavioral health screening: Health-Risk assessments and the bottom line. WorkSpan, January, 64-69.

Contact Information:

Company: Chestnut Global Health
Location: Bloomington, IL, USA
Phone: 309-820-3570
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LinkedIn Profile:

Diane Stephenson, PhD


Dr. Diane Stephenson is a behavioral health quality improvement, federal contracting, and wellness consultant.  She served for many years as the director of quality and program improvement for Federal Occupational Health’s EAP for the US government.  She held leadership positions in clinical and workplace operations, program development, outcomes, and quality improvement for major health and EAP companies.  Dr. Stephenson served as instructor at Northwestern University and the University of Illinois, College of Medicine.  Before gaining her doctorate, she was a human resources manager.  Dr. Stephenson earned her bachelor’s and master’s degrees at the University of Michigan, her Ph.D. at Northwestern University, and is a licensed clinical psychologist.  She is on the Board of Directors of EASNA; served as the Chair of the Knowledge Transfer and Research Committee from 2007-2011; and was honored by the EASNA in 2009 as the co-recipient of A Special Contribution Award.  She is on the Editorial Board of the Journal of Workplace Behavioral Health.

Areas of Research Interest:

  • EAP and mental health treatment impact on client outcomes
  • Evaluation of electronic and innovative interventions on client productivity and symptom reduction
  • Effectiveness of treatment programs
  • Impact of quality improvement initiatives
  • Integration of behavioral health and wellness in the workplace

Selected Presentations and Publications:

  • Stephenson, D., Craig, L., Larson, C., Siena, D., & Wandtke, E. (2011). Employer worksite wellness assessment: Building a healthier Chicago.
  • Stephenson, D., & Schneider, D. (2006). Case studies of Federal Occupational Health’s EAP responses to natural disasters, Journal of Workplace Behavioral Health, 21(3/4), 35-58.
  • Stephenson, D., & Delowery, M. (2005). Integration of occupational health services in the federal sector, Journal of Workplace Behavioral Health, 20(3/4), 307-323.
  • Selvik, R., Stephenson, D., Plaza, C., & Sugden, B. (2004). EAP impact on work, relationship, and health outcomes, The Journal of Employee Assistance Research Report, (2nd Quarter), 18-22.
  • Stephenson, D., Bingaman, D., Plaza, C., Selvik, R., Sugden, B., & Ross, C. (2003). Implementation and evaluation of a formal telephone counseling protocol in an employee assistance program. Employee Assistance Quarterly, 19(2), 19-33.

Contact Information:

Company: Stephenson Consulting
Location: Chicago, IL, USA
Phone: 708-524-9513
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Chester J. Taranowski, PhD, CEAP


Dr. Taranowski has served as Employee Assistance Manager at Aon for over 25 years. He is currently on the editorial board of the Journal of Workplace Behavioral Health. Dr. Taranowski lectures frequently with a focus on, leadership development, positive psychology, and response to disaster trauma. He is the recipient of the Northern Illinois Employee Assistance Professional of the year for 2009, and the prestigious 2009 International Employee Assistance Professional of the Year Award, presented by the Employee Assistance Professionals Association. He is the past President of the Northern Illinois Employee Assistance Professionals Association.

Research Interest Areas:

  • Evaluation of employee assistance programs
  • Manager development in the workplace
  • Stress in the workplace
  • The integration of EAP and Wellness initiatives
  • Onsite medical clinics

Select Publications & Presentations:

  • Taranowski, C.J. Mahieu, K.M (2013). Trends in Employee Assistance Program Implementation, Structure, and Utilization, 2009 to 2010. Journal of Workplace Behavioral Health 28(3).
  • Taranowski, C.J. (2011). Engagement and EAPs: Creating a meaningful workplace. Journal of Employee Assistance, 41(2).
  • Taranowski, C.J. (2009). Advocating for a positive workplace. Journal of Employee Assistance, 31(1).
  • Taranowski, C.J. (2008). Transsexual employees in the workplace. Journal of Workplace Behavioral Health, 23(4), 467 – 477.

Contact Information:

Company: Aon Corporation
Location: Chicago, IL, USA
Phone: 312-622-4064
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Barb Veder, MSW


Barb Veder serves as Vice President of Clinical Services and Clinical Research Lead with Shepell·fgi, Canada’s largest provider of Employee Assistance services. She is also the clinical leader of Shepell·fgi’s Digital Management team which launched North America’s first EAP Smartphone application (My EAP), led the team that recently published Shepell·fgi’s First Chat Research Report, and serves as Clinical Editor and Advisor for the organization’s WorkHealthLife Blog ( Barb has nearly two decades of EAP experience, including extensive addiction experience and a strong interest in research and counselor education, and is committed to contributing to the development of resources and support for individuals struggling with depression, anxiety, and other mental health issues. She is a past president of EASNA’s Board of Directors, a current active member of KTR Committee, a member of EASNA’s Institute Curriculum Committee, and past president of the Board of Directors of The Mood Disorder Association of Ontario.

Research Interest Areas:

  • Digital innovations in EFAP clinical services
  • New and developing modalities of EFAP clinical services
  • Connecting with historically hard to engage EFAP client groups
  • Depression, addictions and short-term counselling
  • EFAP clinical best practices

Select Publications & Presentations:

  • Veder, B., Beaudoin, K., Torino, S., & Zhao, M. (2013). The digital age: How people are accessing EFAP services. White paper. Ottawa, ON: Sheppel-fgi.
  • Veder, B., Beaudoin, K., Torino, S., & Zhao, M. (2012). Attracting new EAP users through online text-based chat services. White paper. Ottawa, ON: Sheppel-fgi.
  • Veder, B., Beaudoin, K., & Torino. S. (2012). Attracting new EAP users through online text-based chat services: A pilot study. EASNA Research Notes, Vol. 3, No. 2.
  • Veder, B., Beaudoin, K., & Torino, S. (2012). First Chat: Attracting new EAP users through online text-based chat services. Tilt Magazine, Vol. 3, Issue 1. Available from:
  • Veder, B., Wittes, P., & Pyke, L. (2012, April). EAP in today’s digital world, Presentation at the 24th Annual EASNA Institute, Calgary, AB.

Contact Information:

Company: Shepell·fgi
Location: Ottawa, ON, Canada
Phone: 613 783-3530
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LinkedIn Profile:

Donjanea Williams, EdD, MEd


Dr. Donjanea Williams is a Licensed Professional Counselor, who has worked with evaluation projects for occupational safety and health, suicide prevention grants, college wellness initiatives, mental health programs (counseling center, court programs), internship and college student retention programs, as well as K-12 school improvement and math and science programs. She currently works as a post doctorate evaluation fellow with the National Institute for Occupational Safety and Health (NIOSH) at the Centers for Disease Control and Prevention (CDC). While in this role, she is leading an evaluation of a decade-long occupational safety and health research initiative. Donjanea has published research in the area of career development and employment. Her research experience includes: literature review writing, evaluation planning, project management, development of instruments (surveys, interviews), data collection and analysis (qualitative, quantitative) and reporting. She also managed daily operations of a federally funded three year, $300K suicide prevention grant program under the Substance Abuse and Mental Health Services Administration (SAMHSA).  Donjanea has clinical experience in college and workplace mental health. She worked as a university counselor for 7 years and has academic training and work experience in employee assistance. She was an intern counselor in multiple employee assistance program settings including universities, hospitals, city governments and private practice. Donjanea served as a board member of the Georgia Chapter of the Employee Assistance Professional Association (EAPA) for 6 years, has served on the EAPA Social Media Taskforce and is a former EAPA conference presenter. Donjanea has an Ed.D. degree in Counseling and Supervision, Ed.S. in Counseling and M.Ed. in Counseling from the University of West Georgia.

Research Interest Areas:

  • Organizational Wellness Programs and Initiatives
  • Best Practices in EAP Service Delivery
  • Evaluation of Effectiveness of EAP Programs
  • Career Development Practices and Strategies
  • Suicide Prevention and Mental Health Outreach Initiatives

Select Publications & Presentations:

  • Hughes, G. & Fletcher, D. (2008, October). The ABCs of EAPA. Presented at the National Employee Assistance Professional Association Conference. Atlanta, GA.
  • Williams, D., & Whisenhunt, J. (2012, March). Suicide prevention panel. Presented at the Suicide Prevention at Colleges/Universities in Georgia Conference. Athens, GA.
  • Parrish, M.S., & Williams, D. (2012). Know the signs. Be the help. Save a Life PREVENT@UWG: Suicide prevention and mental health awareness within our campus community. Presented at the annual Garrett Lee Smith Memorial Act Campus Suicide Prevention Grant Conference (administered by the Substance Abuse Mental Health Services Administration), Baltimore, MD.
  • Williams, D. (2012). Pre-service professional practice and employability: A career services program evaluation study.
  • Williams, D. (2012). The impact of career workshops on freshman college students at risk for dropout: An action research study. Journal of College Student Retention: Research, Theory & Practice, 13(1), 37-62.

Contact Information:

Company: National Institute for Occupational Safety and Health (NIOSH)
Location: Atlanta, GA USA
Phone: 404-498-2564
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LinkedIn Profile: